Water Utilities COVID-19 Information & Updates

Free Online Education Resources

Are you looking for ways to keep your kids busy during this extended school break? The Water and Environmental Education team wants to help you learn more about the importance of water and taking care of the environment with these free online resources.

Our Water is Safe To DrinkTap Running Water into a Glass

Mansfield’s drinking water supply remains a safe and affordable way to access the water needed for drinking, cooking and maintaining personal hygiene during the COVID-19 outbreak. According the U. S. Environmental Protection Agency, "The COVID-19 virus has not been detected in drinking-water supplies. Based on current evidence, the risk to water supplies is low. Americans can continue to use and drink water from their tap as usual." 

Mansfield Water Utilities will continue to take all necessary precautions in order to maintain water treatment and distribution. If you have questions about your water quality, please contact the Bud Ervin Water Treatment Plant by calling 817-728-3660, or by email at BEWTP@mansfieldtexas.gov.

Wipes Clog Pipes!flushable wipes_sewer clog

Remember to only flush the three P’s: pee, poo and (toilet) paper. If you do use wipes or products other than toilet paper, put them in the trash. Read more about how flushable wipes cause clogs in this article from a local news station affiliate. (Photo credit City of Rockwall)

Water Bill Payment Options

There are several options for paying your water bill other than visiting the Utility Billing counter at City Hall. Please consider paying your bill online, by phone, by mail or night drop box

Pay Online:
Payments using credit/debit cards or e-check. You will need your utility account number and four-digit PIN number. Both of these numbers are found on your water bill.

Pay by Phone: 877-768-8270
Payments using credit/debit cards or e-check. You will need your utility account number and four-digit PIN number. Both of these numbers are found on your water bill.

Pay Electronically
Payments can be made using online bill pay through your personal banking center. Your utility account number is required on all payments.

Pay by Mail
Utility Billing Department
1200 E. Broad St.
Mansfield, TX 76063

Night Deposit Box - located in the front of City Hall, west side

Water Utility Service

Residents and businesses can request new water service and stop water service by filling out a form online. If you have questions, please call Utility Billing at 817-276-4200.

Cancellations

Fix-a-Leak Class 3/21 - Canceled
Rainwater Harvesting & Rain Barrel Build 4/8  - Postponed to a future date TBD